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Shipping Policy

 
Please note:  Despite Covid-19 precautions in the warehouses, such as social distancing and fewer employees in a given area, there have still been some cases of Covid among the staff.  Any workers who had been in contact must also be quarantined for a period.  This has resulted in staff shortages which cause significant delays to the timeframes shown below.  Rest assured that the warehouse staff is working as hard as possible, is adding teams, using double shifts and weekend schedules, and that we monitor every single order until it ships.  We use two of the largest manufacturers to fulfill our orders and this issue is currently prevalent throughout the industry.  Please order as early as possible.  Thank you for your understanding.
 
You can trust that your order will be quickly processed and safely delivered.  As soon as your order is approved, it is sent to the fulfillment center.  Based on the customer's location, the order is routed to the nearest of four nationwide warehouses, from where it is fulfilled and shipped within 1 to 3 business days.  Including fulfillment and shipping time, you will typically receive your order within 3 to 7 business days of its being placed.
 
Our default shipping is via UPS Ground, so you will receive your order promptly and can track its progress online.  (Please note that the default shipping method to Alaska and Hawaii is via USPS Priority Mail).  If your order is very time-critical, you can also choose from two other Express shipping options.
 
We offer Free Shipping via UPS Ground for orders of $25 or more.  If you select an Express shipping method other than Standard Ground, the charge will be added to your order.  For orders less than $25, our UPS Ground shipping flat rate is $9.50.

As we approach the deadline to issue tax forms, please pay particular attention to the following typical lead times for our various shipping methods:


Business Days - Date of Order to Date of Receipt
Method Fulfillment Shipping Total Time
UPS Standard Ground 1-3 Days 2-4 Days 3-7 Business Days
UPS Express Second Day 1-3 Days 2 Days 3-5 Business Days
UPS Express Next Day 1-3 Days 1 Day 2-4 Business Days
 

Please be aware that these are typical lead times and that delivery by a specific date cannot be guaranteed.